Accessibility

We build against the Web Content Accessibility Guidelines 2.2 at level AA, and we test as we go. We are not claiming conformance. A conformance claim is a formal statement backed by a full audit of every page and flow, and we have not commissioned one — so saying it would be marketing, not information. What follows is what we have actually done and what we know is still missing.

• A skip link on every page, landing past the navigation, and one main landmark per page alongside the banner and footer landmarks.
• A visible keyboard focus indicator on every link, button, and form control, and no rule that removes one without replacing it.
• Body and interface text meeting the 4.5:1 contrast minimum against the surface it sits on, including the muted grey used for secondary text.
• Severity labels that carry their meaning in words as well as colour, with dark text on the light amber and orange fills.
• Wide tables in a scrollable region that is labelled and reachable by keyboard, so the content is not stranded off-screen on a narrow viewport.
• Every page rendered server-side, so it works before and without JavaScript.

No independent audit has been carried out. We have not tested with the full range of assistive technology — our testing is keyboard, zoom, and reduced-motion, plus the automated checks in our build. The delivered PDF report is not tagged for screen readers; the web version of the same report is the accessible route, and it carries the same content. Some third-party surfaces we embed, notably sign-in and payment, we do not control.

Write to support@abigailmd.com and say what you were trying to do and what got in the way. You will get a person, not a form. If a barrier stops you finishing something you have paid for, tell us and we will get you the result another way while we fix it.

This page is reviewed when the interface changes materially. See also Security & confidentiality and Privacy.